Privacy Policy

Last updated: 12 January 2026

This Privacy Notice explains how Twenty One Collective Ltd (trading as “The Bitcoin Collective”) (“we”, “us”, “our”) collects and uses personal data when you:

  • visit bitcoincollective.co (the “Website”)
  • subscribe to our newsletter
  • buy event tickets
  • apply for / join the Bitcoin Business Network (“BBN”)
  • contact us
  • or otherwise interact with us

1) Who we are

We are the data controller for your personal data unless stated otherwise.

  • Legal entity: Twenty One Collective Ltd (trading as The Bitcoin Collective)
  • Company number: 16451332
  • Registered office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
  • Email: hello@bitcoincollective.co

2) What data we collect

2.1 Data you provide to us

  • Enquiries: name, email address, and the content of your message.
  • Newsletter: email address (and name if you provide it).
  • Events: name, email, ticket selections, and purchase/admin details.
  • Dietary/accessibility (optional): if you provide dietary requirements or accessibility needs for an event.
  • Business enquiries (B2B): name, company, role, email/phone (if provided), and enquiry details.
  • BBN applications and membership: name, business name, role, email, and any other details you submit in the application form; membership admin data needed to run the service (including membership status and billing/admin details).
  • BBN directory (opt-in): if you choose to be listed, the profile information you choose to share (for example business name, website, sector, contact name, and any other fields you submit).
  • Perks/discount access: the minimum information required to verify membership eligibility and deliver access (for example, to generate or provide an access code).

2.2 Data we collect automatically

  • Device/usage data: IP address, browser/device type, pages visited, time on page, and similar diagnostic/log data.
  • Cookies: essential cookies and (with consent) analytics/embedded-media cookies. See Section 10.

2.3 Data from third parties

  • Ticketing and payments: partners may send us order details and payment confirmations to fulfil purchases.
  • Email/newsletter platform: subscription and engagement data (for example delivery/open/click events).
  • Analytics: aggregated insights about site usage.
  • Payment processors: limited transaction information and confirmations (we do not receive full card details).

3) How we use your data (purposes and lawful bases)

We only use your data where we have a lawful basis under UK GDPR.

  • Responding to enquiries — Legitimate interests (to respond and provide support).
  • Sending newsletters and updates you opt into — Consent (you can unsubscribe at any time).
  • Selling and managing event tickets — Contract (to provide the tickets) and Legal obligation (tax/accounting).
  • Dietary/accessibility needs (if provided) — Explicit consent (optional; see Section 5).
  • Running and securing the Website — Legitimate interests (operation, security, fraud prevention).
  • Analytics (where enabled) — Consent (non-essential cookies).
  • Marketing to existing customers about similar services — Legitimate interests (you can opt out any time).
  • Running BBN membership — Contract (to deliver membership) and Legitimate interests (admin and service improvement).
  • Vetting BBN applications — Legitimate interests (to maintain a relevant, high-trust network).
  • BBN member directory (opt-in) — Consent (your listing is optional; you control what you share).
  • Introductions within BBN — Legitimate interests and/or Contract (facilitating the network as part of membership). You can ask us not to make introductions.
  • Legal, compliance, tax and accounting — Legal obligation.

4) Marketing preferences

  • Newsletter: sent only if you opt in. You can unsubscribe via the link in any email or by emailing us.
  • Existing customers: we may contact you about similar products/services. You can opt out at any time.
  • BBN member communications: if you are a BBN member, we will send service communications needed to deliver the membership (for example member updates and event information). You may be able to opt out of non-essential messages.

5) Dietary/accessibility information (special category data)

If you provide dietary requirements or accessibility needs for an event, this may reveal health-related information. We only use it to accommodate you and only with your explicit consent.

  • Retention: deleted within 60 days after the event unless needed longer for safety or legal claims.
  • Optional: you do not have to provide this information.

6) Who we share data with

We use trusted service providers to run the Website, deliver emails, administer BBN and process payments. Some providers act as processors under our instructions; others (especially payment providers) may act as independent controllers with their own privacy notices.

Service providers may include:

  • Website platform/hosting: WordPress and our hosting provider
  • Email/newsletter: Beehiiv
  • Ticketing: Ticket Tailor
  • Card payments: Stripe
  • Bitcoin payments (where offered): CoinCorner
  • BBN admin & forms: Airtable
  • Automation/workflows: Make
  • Business email and internal docs: Google Workspace
  • Analytics: Google Analytics
  • Embeds/third-party media: where you play embedded content (for example YouTube/Spotify/Apple Podcasts), those platforms may collect data under their own policies

BBN directory visibility (opt-in):

  • If you opt into the BBN directory, the information you choose to share in your listing will be visible to all BBN members.
  • You control what fields appear in your listing and you can update or remove your listing.

We may also disclose personal data where required by law, to establish or defend legal claims, or in connection with a corporate transaction.

7) International transfers

Some providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as adequacy regulations or UK-approved contractual protections (including the UK International Data Transfer Addendum) and, where required, additional measures.

8) How long we keep your data

We keep data only as long as necessary for the purpose collected:

  • Enquiries: typically up to 24 months after last contact.
  • Newsletter: until you unsubscribe; we may keep a suppression record to respect your preferences.
  • Event purchases and transactions: typically 6 years from the end of the financial year (tax/accounting).
  • Dietary/accessibility: typically 60 days after the event (see Section 5).
  • Analytics: up to 14 months (as configured).
  • Website logs/security: typically up to 12 months unless needed for investigation.
  • BBN membership records: for the duration of membership and typically 6 years thereafter (tax/accounting and legal claims).
  • BBN directory listing (opt-in): until you remove it or your membership ends.
  • Introductions/history: typically up to 24 months unless needed for network administration or legal claims.

9) Your rights (UK GDPR)

You have the right to request access, correction, deletion, restriction, objection, and data portability (where applicable), and to withdraw consent at any time.

To exercise rights, email hello@bitcoincollective.co. We may request information to verify your identity.

If you have concerns, you can complain to the UK Information Commissioner’s Office (ICO). We’d appreciate the opportunity to resolve concerns directly first.

10) Cookies

We use essential cookies to make the Website work. We may use non-essential cookies (for example analytics and embedded media) only with your consent.

You can manage consent via our cookie banner and/or browser settings.

Cookie Policy: /cookies

11) Third-party links and embeds

The Website may contain links to and embeds from third parties. Those services may collect data under their own privacy policies. We encourage you to review them.

12) Security

We use appropriate technical and organisational measures to protect personal data. No system is completely secure. Where legally required, we will notify affected individuals and the ICO of qualifying incidents.

13) Changes to this Privacy Policy

We may update this Notice from time to time. We will post the updated version here and revise the “Last updated” date above.

14) Contact

Twenty One Collective Ltd (trading as The Bitcoin Collective)
71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: hello@bitcoincollective.co

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